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Shipping Policy
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Disclaimer:
- “Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Disclaimer) refers to Dundee Deco
- “Goods” refers to the items offered for sale on the Service.
- “Orders” means a request by You to purchase Goods from Us.
- “Service” refers to the Website.
- “Website” refers to Dundee Deco website, accessible from https://dundeedeco.com
- “You” means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Thank you for visiting and shopping at Dundee Deco. The following terms and conditions constitute our Shipping Policy.
Shipping Policy for Orders within continental US and Canada
Shipment processing times
All Orders are processed within 1-2 business days. Orders are not shipped on weekends or holidays.
If We are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of Your Order, We will contact You via email or phone.
Shipping rates & delivery estimates
Shipping charges for Your Orders will be calculated and displayed at checkout and depend on the Goods ordered and their quantity.
Retail Orders over 500$ have free standard shipping.
Delivery delays can occasionally occur.
Standard transit time is usually 3-5 business days.
Shipping Policy for Orders from UK, EU and Australia
Goods available
Only peel-and-stick wallpaper and wallpaper borders can be ordered from outside continental US and Canada.
If you would like to place a bulk order for other Goods, please, contact us directly.
Shipment processing times
All Orders are processed within 1-2 business days. Orders are not dispatched on weekends or holidays.
If We are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in dispatch of Your Order, We will contact You via email or phone.
Shipping rates & delivery estimates
Shipping charges for Your Orders will be calculated and displayed at checkout and depend on the Goods ordered and their quantity.
Delivery delays can occasionally occur.
Standard transit time is usually 10-15 business days.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation Email once Your Order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Dundee Deco is not responsible for any customs and taxes applied to Your Order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes).
Damages
Dundee Deco is not liable for any products damaged or lost during shipping. If You received Your Order damaged, please contact the shipping carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
Contact Us
If you have any questions about this Shipping Policy, You can contact Us:
- By visiting this page on our website: https://dundeedeco.com/contact/
- By sending us an email: sales@dundeedeco.com
- By giving us a call: +1-877-243-3267